1. IDENTITY AND ADDRESS OF THE RESPONSIBLE. This Notice of Privacy (hereinafter referred to as "Notice") sets out the terms and conditions under which Transports and Foreign Trade Services Trext, S.A de C.V. (Hereinafter "Trext"), with address to hear and receive notifications at Calle 9A Oriente No. 5, Colonia Barrio San José C.P. 30840 Suchiate, Chiapas; In its character of Responsible (or the Manager designated by Trext) will treat the personal data of the Holder.
2. CONSENT OF THE HOLDER. For the purposes of the provisions of the Federal Law on the Protection of Personal Data held by Individuals (the "LFPDP") and other applicable legislation, the Holder declares (i) that this Notice has been made known by the Responsible Party, (Ii) have read, understand and agree to the terms set forth in this Notice, for which it consents to the treatment of your personal data. In case the personal data collected include property or financial data, by means of the signature of the corresponding contract, whether in printed format, or using electronic means and its corresponding processes for the formation of consent, acts will be carried out that constitute express consent Of the holder and (iii) that he / she consents to the transfer of Trext or its Managers to transfer and / or forward personal data in terms of section 6 of this Notice.
3. PERSONAL DATA WE COLLECT. Trext may collect personal data from the Card Holder by direct and / or personal delivery by any means of contact between Card Holder and Card Holder or Card Holder. You can also collect personal data indirectly through publicly available sources and other sources available on the market. Trext collects personal identification data and data related to the provision of the services it provides and data relating to the access and / or use of such services.
4. PURPOSE OF PERSONAL DATA.
PRIMARY PURPOSES. Trext will treat the personal data of the Owner in order to carry out the activities and efforts focused on the fulfillment of the obligations originated and derived from any legal and commercial relationship that establishes in the reason of the provision of its services; billing; Collection; credit; Customer service, customer contact
SECONDARY PURPOSES. In addition, Trext will treat personal data for other purposes such as sending surveys, participating in social networks, chats and / or discussion forums, evaluating the quality of services and in general for any activity aimed at promoting, maintaining, improving and evaluating services .
You may object to the processing of your data for secondary purposes through the means made available to you for the exercise of your ARCO rights. If you do not object within five working days after your data were collected, it will be understood that you have given your consent.
5. VIDEO SURVEILLANCE AND PHOTOGRAPHY. Any person who enters the premises of the Responsible, can be videotaped by our security cameras, could also be photographed. Home
The images captured by the CCTV cameras will be used for your safety and the people that visit us, with the purpose of remotely monitoring the buildings and, in real time, confirming any risk conditions to minimize it. Also, in order to safeguard the material and human resources within our facilities. The photographs are intended to carry out the control of access to our facilities.
Video recordings and / or photographs are stored for 25 to 35 days in real estate.
6. TRANSFERS AND / OR DATA REMISSIONS. Trext requires sharing the personal data of the Holder in order to comply with its legal and / or commercial obligations, for which it has entered into or will enter into various commercial agreements both domestically and abroad. The recipients of personal data are obliged by virtue of the corresponding contract, to maintain the confidentiality of the personal data supplied and to observe this Notice. Trxt and / or its Managers may communicate the personal data collected to any other company of the same business group to which the Responsible person belongs and to operate with the same internal processes and policies, whether located in the national territory or abroad, for their Treatment for the same purposes described in this Notice.
Your personal information may be forwarded, stored and processed in a country other than where it was provided, which will be carried out in accordance with applicable data protection laws. We take measures to protect personal information regardless of the country where it is stored or where it is sent to. We have timely procedures and controls for this protection.
Trext does not require the consent of the Card Holder to make transfers of personal data, national or international, in the cases provided for in Article 37 of the LFPDP or in any other case of derogation provided by the same or other applicable legislation.
7. PROCEDURE TO EXERCISE THE ARC RIGHTS AND REVOCATION OF THE CONSENT. The Holder has, at all times, the right to access, rectify and cancel their data, as well as to oppose the treatment of them or to revoke the consent you have provided by submitting an application in the format that we will deliver for that purpose at the express request, Which must contain the following information and documentation:
I. Name of Holder and address or other means to communicate the response to your request;
II. Current documents proving your identity (simple copy in printed or electronic format of your voter card, passport or Visa) or, if applicable, legal representation of the Holder (simple copy in printed or electronic format of the simple power of attorney with Signature of the Holder, the agent and their corresponding valid official identification - voter's card, passport or Visa);
III. The clear and precise description of the data in respect of which it seeks to exercise any of the ARCO Rights, and any other element or document that facilitates the location of the personal data of the Holder.
In the case of requests for rectification of personal data, the Holder must also indicate the modifications to be made and provide the documentation that supports his request.
In order to comply with the obligation to access your personal data, it will be done prior accreditation of the identity of the owner or personality of the representative; Making the information available on-site at the Responsible's address. Another means may be agreed between the Holder and the Responsible Party, provided that the information requested so permits.
For the request of the format, reception and response of the requests to exercise their ARCO rights, the revocation of their consent and the other rights foreseen in the LFPDP we make available to you the following means:
Office of Protection of Personal Data
Email:
Classroom: Calle 9A Oriente No. 5, Colonia Barrio San José C.P. 30840 Suchiate, Chiapas.
In case the information provided in your request is incorrect or insufficient or the corresponding accreditation documents are not accompanied, we may request, within five working days of receipt of the request, to provide the elements or documents Necessary to process it. The Holder will have ten business days to attend the request, counting from the day after he received it. Failure to respond within this period shall be deemed not to have submitted the corresponding request.
Trext will respond to the Card Holder within a maximum period of twenty working days, counted from the date on which the request was received, so that, if it is appropriate, it will be effective within fifteen business days of the response being communicated. In all cases, the answer will be given by the same route for which you have submitted your request or, if applicable, by any other means agreed with the Holder. The aforementioned deadlines may be extended in terms of the LFPDP.
8. LIMITATION OF USE AND DISCLOSURE OF THE INFORMATION. The Responsible Party and / or its Managers shall keep the Personal Data of the Cardholder for as long as necessary to process their requests for information, products and / or services, as well as to maintain accounting, financial and audit records in terms of the LFPDP and Of the commercial, fiscal and administrative legislation in force.
Personal data collected will be protected by appropriate administrative, technical and physical security measures against damage, loss, alteration, destruction or unauthorized use, access or treatment, in accordance with the provisions of the LFPDP and other applicable legislation. Notwithstanding the foregoing, Trext does not guarantee that unauthorized third parties may not have access to the physical or logical systems of the Holders or the Responsible Party or in the electronic documents and files stored on their systems. Consequently, Trext will not be liable in any case for damages and losses that could be derived from such unauthorized access.
You or your duly accredited legal representative may restrict the use or disclosure of your personal data through the same means and procedures as are available for the exercise of the ARCO Rights. If your request is appropriate, you will be registered in the exclusion list provided by Trext to stop receiving information related to our services.
In the event that you believe that Trext has violated your right to the protection of your personal data, you may go to the National Institute for Transparency, Access to Information and Protection of Personal Data ("INAI").
9. COLLECTION OF DATA ON BROWSE ON MOVISTAR WEBSITES AND WEB PAGES. Trext can collect data through its websites, or through the use of automatic data capture tools. These tools allow you to collect the information your browser sends to such websites, such as the type of browser you use, the user language, access times, and the IP address of websites that you used to access the sites. Responsible or their Managers.
Among the automatic data capture tools used by Trext on their sites and web pages are cookies, Web beacons, and links in emails.
Use of Cookies.- The proper functioning of Trext sites requires the authorization of "cookies" in your Internet browser. "Cookies" are small data files transferred by the website to your computer's hard drive when you browse the site. In most browsers cookies are automatically accepted by default, you can adjust your browser preferences to accept or reject cookies. Disabling cookies may disable various functions on Trext websites or may not display correctly. In case you prefer to delete cookies, you can delete the file at the end of each session of the browser.
Use of Web beacons.- Also known as Internet tags, pixel tags and clear GIFs. Trext can use Web beacons, either alone or in combination with cookies, to use Web sites and HTML-formatted emails to gather information about the use of websites and their interaction with e-mail. The Web beacon is an electronic image, called a single pixel (1x1) or GIF that can recognize information that is processed on your computer, such as cookies, the time and date the site and its sections are viewed.
Links in Trext emails.- Emails can include links that allow Trext to know if you activated that link and visited the destination web page, and this information can be included in your profile. They can also include links designed to direct you to relevant sections of websites, by re-directing it through Trext's servers, the re-routing system allows you to determine the effectiveness of online marketing campaigns.
Protection of minors, persons in state of interdiction or incapacity.- Trext encourages parents and / or guardians to take an active role in the online activities of their children or represented. If you believe that the personal data has been provided by a minor or a person in a state of interdiction or disability, in contravention of this Notice, please send an email to the address: in order for Trext to proceed to delete such data Shortly.
10. CHANGES TO NOTICE. Trext reserves the right to periodically update this Notice to reflect changes in its information practices. It is the responsibility of the Holder to review the content of the Notice on the site or requesting it to the email The Responsible will understand that not to express otherwise, it means that the Holder has read, understood and agreed the terms therein, which constitutes their consent to the changes And / or updates regarding the processing of your personal data.
Last updated: August 10, 2017